FAQS

Here, you'll find the most common questions we get asked. If you've a question that isn't here, don't worry! Get in touch via our contact form and we'll be happy to get back to you.

 

HOW DO I BOOK AN APPOINTMENT?

You can send a message via the Contact page or call me on 07826 529159.  You can also view my Facebook page (see link below) and send me a message on there too!

WHY SHOULD I GET MY DOG GROOMED?

There are so many benefits for getting your dog groomed regularly, here are just a few of them:

  • Maintains a healthy skin and coat.

  • Regular nail trims not only help keep the nails short but helps reinforce healthy foot structure and posture, and reduces the risk of infection

  • Shiny, healthy and properly brushed coats will shed less.

  • Regular visits may result in early detention of issues with ears, skin, teeth and more.

  • Your dog will look and smell great!

WHY CHOOSE US?

I am a fully qualified dog groomer and have such a love for dogs.  I am constantly learning and improving how I can better understand dogs, so their grooming experience is enjoyable, and they leave looking amazing too of course!  I treat all dogs how I would want my dogs to be treated, with kindness, patience and love.  One-to-one grooming in this environment is especially good for puppies, nervous dogs and older dogs.   Seeing your dog regularly also enables us to build a relationship and your dog will learn to trust me and enjoy coming to see me for their pamper.

HOW LONG DOES THE GROOMING TAKE?

A full groom takes around 2 hours, but this may be longer for larger dogs and dogs with more fur or matted costs.

WHAT IF I AM NOT HAPPY WITH THE GROOM?

Talk to me, I really want and appreciate your feedback.  We will discuss what you’d like when you drop your dog off, I may offer advice but ultimately when you leave, we’ll have agreed on the groom style.  I hope you are happy when you collect your dog, but if there is anything you would like differently next time please tell me.  My relationship with you is just as important as the relationship I want to build with your dog.

MY DOG NEVER SITS STILL, HOW WILL YOU MANAGE THAT?

Most of the training I have received was learning about dogs breeds, characters and behaviours.  Young, old, calm, nervous, wriggly, jumpy…you name it I’ve seen it.  I believe in working with the dog, getting them used to me and being groomed, but giving them time and breaks when they need it.  I use minimal restraints, only what is needed for the dogs’ safety on the table, other than that it’s about handing the dog in the best way, so they are safe and comfortable.  If a dog is new to grooming and/or very jittery the groom may take a bit longer.

HOW DO I PAY?

You can pay by cash, bank transfer or PayPal.  This is done when you collect your dog.

 
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